02-25-2006, 01:58 PM
I actually don\'t mind UPS at all, never had a problem with them except once, which is actually quite similiar to your problem. A few years back I bought a lowering kit for my car from Vancouver, which is all the way on the other side from where I live and it was shipped with UPS. Well due to the size of our town we don\'t have a UPS outlet here, but we have Purolator which is the same thing but with a different name and these guys handle all UPS packages for them. Due to some numbnuts working with UPS, who decided that since we don\'t have an outlet for UPS, that he would keep the package sitting in his warehouse for three months with me wondering where in gods name my lowering kit is. Turns out it was just sitting there waiting for me to come and pick it up (almost 500 km away from here, lol). So I called them up and gave them hell and sure enough, the next day it arrived. The good thing with a company like UPS is, that you are almost certain to either get your package, or if it is damaged, you get the full refund for it. If like in your case they are psychically not able to deliver a package due to whatever reason (like no UPS outlet for example) they try to use a different form of shipper to compensate the customer. That\'s why they outsource the shipping to another company, basically to do you a favour. Personally I think it is better that way than to just have your package dissappear. Of course it really sucks that you have to pay extra for your mask that you already paid for, but at least you know you will get it.
With USPS and of course Canada Post Air mail and regular mail I had stuff opened, stolen, damaged and lost. But when I used the (go figure) more expensive priority or expedited shipping methods, voila no delays, no losses, no problems.
With USPS and of course Canada Post Air mail and regular mail I had stuff opened, stolen, damaged and lost. But when I used the (go figure) more expensive priority or expedited shipping methods, voila no delays, no losses, no problems.