07-18-2007, 09:41 PM
Hey guys, I'm in seriously bad shape here. I had been waiting on a Butterfingers mask from Bear for almost 3 months now. The mask was sent out the other day and I got a tracking number from USPS. I was going to leave for Flashback Weekend without the mask as I didn't think it would be here on time. This morning right before we were ready to jump in the car I checked the USPS site again and low and behold...the mask was in town slated for a morning delivery today.I waited all day long for the mask to show up and when the mail finally did run my package wasn't included. I called the post office and was on the phone with them for over 2 hours before they finally told me that the carrier had left with the package but had not scanned it in as being delivered. They then told me that it wouldn't be until 5pm today before they would be able to know the status since all of their carriers are supposed to be back in house by that time.I was sitting at the post office at 5pm and the carrier said that she didn't deliver the package and that it was no longer in their facility. The mask is now officially lost according to them. They then stated that the only thing that was done for the package was delivery confirmation. Even they could not tell me if it had been insured, which was a concern of mine because I didn't want to have to hit bear up again telling him that the package didn't show after I wrote a post saying more or less that if I didn't hear anything back after I had been waiting so long with a promised delivery date of 2 weeks that I'd be forced to file a dispute with paypal because I bought the mask for the soul purpose of taking it to Flashback with us.After getting in touch with USPS via their 800 number I was told that it had not been insured, it was just sent priority with delivery confirmation. As I said before, my local post office has since confirmed that the package is not in the building and is officially lost, so I don't know what to do. Before I go any further..here is my previous topic where my concerns were first raised about my mask being shipped on time...<a href=\"http://forums.NIGHTOWLpro.com/index.php?showtopic=21585&hl=\" target=\"_blank\">http://forums.NIGHTOWLpro.com/index.php?showtopic=21585&hl=</a>As you can see...by the time of my last post I was begining to get very upset, but in my defense rightfully so. I had never done business with Bear before but he did come highly recommended and since I had already fallen in love with his mask I decided to do business. I understand that things come up but when I hit 2 and a half months after being told that it was going to be going out in 2 weeks I was upset...and you would be too if you had never done business with the person before.My question is...what should I do...I haven't spoken to Bear personally in weeks now and I've been having to go through Slasherhouse (A huge thank you to him by the way) for anything since he knows Bear personally. To my understanding Bear's son is in the hospital and I don't want to bother him with this crap considering he's going through a tough time, but on the other hand, I don't want to just be out a lot of money with nothing to show for it. I'd like to note that this delivery problem is in NO WAY Bear's fault...I understand that it's not his fault that the postal service screwed up.Please let me know what you guys would do as I've now offset my vacation by a day waiting for it...it didn't show, it's not insured and is officially lost. I'm so upset now I can't see straight, and I'm at a loss as to handle anything regarding this situation at this point. IF YOU'VE GOT AN IDEA PLEASE POST IT HERE!!! I'm open to anything. Thanks so much to everyone on here in advance and I look forward to any help from you all that can be provided.-Joseph