08-22-2005, 08:06 PM
(This post was last modified: 08-22-2005, 08:14 PM by Homicidal#9.)
well, i own two dells...and i would never ever recommend them to anyone i know, even my worse enemy. I have had nothing but trouble from them....within two months, my dvdrom/cdrw drive stopped working. Dell tells me "so sorry" we dont deal with third party hardware anymore and tell me i need to call toshiba...i call toshiba...and they direct me back to dell. Then the power supply burns up on my other dell in less than 6 months. I call to order another one....they keep telling me its not the power supply...its not the power supply...even though i figure it is. I think, well they know what they are talking about...so i got a new motherboard from them...almost 200 bucks for it....and it WAS the damn power supply. They have only live a 7 day send back policy...and i wasnt able to install the motherboard until i had an off day...so....i lost that money and still had to order another power supply from them. All they could say was "so sorry" . Finally....whenever you do call tech support, at least in my experiences, i can never understand them. Every tech i have ever talked to accent was so thick...i couldnt understand a thing that they said...so it was always "could you repeat that?" over and over and over....i know its not the tech person fault either...because they were having trouble understanding me as well...no all of this tirade is just based upon my own personal experiences with Dell, maybe someone can even my bad review out with a good one...
Tommy
Tommy