12-22-2005, 06:24 PM
My \'Hell\' story.
I really don’t know why we give all of the information to ‘Fed Ex’ just to have them ignore it. ‘Sideshow’ screwed up my address; instead of ‘Pasfield’ they had ‘Paffield.’ The driver NEVER took the time to call the ‘Phone Numbers’ on the package with they’re ‘Fed Ex’ phone (they are required if there is no such address) to see if the address is correct. (There isn’t a Paffield but there IS a Pasfield.) ‘Fed Ex’ hotline tried to find the package yesterday and gave me EVERY excuse possible to let me know how ‘busy’ they are. Finally at 9pm last night they found it, I told the ‘1800gofedex’ to hold the package and I’ll pick it up today. While I drove there, they ‘delivered it to my house.’ I get there and they can’t find the package. We then filed a claim (this took 30 minutes) and I drove home, as I get home, I see a damaged box on my porch. It looks like someone ‘Punted’ the box across the warehouse. (I hope they made the field goal.)
Of course ‘Sideshow’ is going to replace this but they won’t send me out a new one until they receive the old one. Hell, they screwed up once can/will they screw up twice? Only the ‘Shadow’ knows……
I really don’t know why we give all of the information to ‘Fed Ex’ just to have them ignore it. ‘Sideshow’ screwed up my address; instead of ‘Pasfield’ they had ‘Paffield.’ The driver NEVER took the time to call the ‘Phone Numbers’ on the package with they’re ‘Fed Ex’ phone (they are required if there is no such address) to see if the address is correct. (There isn’t a Paffield but there IS a Pasfield.) ‘Fed Ex’ hotline tried to find the package yesterday and gave me EVERY excuse possible to let me know how ‘busy’ they are. Finally at 9pm last night they found it, I told the ‘1800gofedex’ to hold the package and I’ll pick it up today. While I drove there, they ‘delivered it to my house.’ I get there and they can’t find the package. We then filed a claim (this took 30 minutes) and I drove home, as I get home, I see a damaged box on my porch. It looks like someone ‘Punted’ the box across the warehouse. (I hope they made the field goal.)
Of course ‘Sideshow’ is going to replace this but they won’t send me out a new one until they receive the old one. Hell, they screwed up once can/will they screw up twice? Only the ‘Shadow’ knows……