08-16-2006, 06:09 PM
Quote:Well as a mask maker myself, i know what its like, sometimes life gets in the way, i have been having delays myself lately building the new workshop and laying new areas for spraying etc, i do try and keep people in the loop though, does not take too long to reply to an email.
If you don\'t reply you end up with a crappy reputation, which equals no sales in the future
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Exactly!.....a few seconds can do wonders to reassure a customer. It\'s a little disheartening to drop a few hundred bucks on a mask and then get ignored.......Larry