07-21-2009, 08:07 PM
I've done business with Bill a number of times now and he has been awsome to deal with.even going out his way to adjust his products to different materials to help lower shipping cost to me in the uk.He also went out the way to produce me a full R Englund 1:1 cast and got me a brilliant price on shipping that so he will always go out his way for customes so long as he has the time to do so. I believe that he will do right by you and has simply asked to leave the paypal complaint simply to have one less thing to deal with as he is very busy. I last mailed him a few weeks ago about some more life casts and he asked me to chase him up a little later as he was going to be away working so this does just sound like an isolated case which unfortunatley has fell onto you <img src=\"style_emoticons/<#EMO_DIR#>/confused.gif\" style=\"vertical-align:middle\" emoid=\":confused:\" border=\"0\" alt=\"confused.gif\" /> Leave the claim in if you must but I'd back the guy 100% from the deals I've had with him in the past