01-11-2010, 09:37 PM
Subject Matter Expert for Fifth Third Processing Solutions. Been here for 5 years, I basically do escalated installations of merchant credit card processing equipment. When merchants leave their old processor and come to us I walk them through downloading the software or I go to the location and do it. The subject matter expert portion of it means if agents on my team need questions answered I'm the go to guy. I am however pursuing a career in law enforcement like Larry. I just had my oral board review on Saturday with the 3 supervising officers.