07-17-2006, 12:15 PM
I always have had great service from Bob. Most of my collection is from MM. But I am waiting from other mask makers on things. If you want quality, you will have to wait. That is one thing I have learned in this little collection hobby of ours. Now, Bob is going through personal stuff right now. And I hope I did\'nt cross the line in telling this, but this may be the cause of any delay. This is the first I have ever heard of someone complaining about Bob or his work. I hope that you don\'t quit the business over customer complaints. That is what you get in the service industry. When one deals with customers, one deals with complaints. Bob, I love ya and your work. It is my hope that you take a break and then come back.
Chris
Chris